How do I handle mobile device issues such as loss or replacement, a new number or a deleted account?

Loss or replacement, a new number or a deleted account?

You should contact Customer Support at gilded.support@gildedco.com. If you lose your device, Customer Support will walk you through the process of downloading and re-setting your Gilded account. Should you obtain a new mobile device number, our team can readily help you reset your account with the new number and transfer your account holdings.

If you replace your mobile device, or accidentally delete the Gilded App, you need only download the Gilded App and login with your current information.